IT help

Find help for all of your computing and information technology issues.


At TechBAR you can drop in for friendly, face-to-face technical help, or just to ask IT a question.

  • Got a problem getting your device onto the Eduroam wifi?
  • Not sure how to print?
  • Need some help to get set up for working from home?
  • Not sure how OneDrive works?

The TechBAR, powered by the IT Service Desk team, is here to support you. We can even log a job for you should you require specialist attention. 

You can find the TechBAR at Level 2 of the Library from 8am-6pm, Monday to Friday.

IT Service Desk

Need help? Contact the IT Service Desk.

Telephone: +61 3 9214 5000
Email: (make sure you provide your phone number)

If your request is urgent, please call us. If we’re unable to resolve your issue, a request will be logged and assigned to the appropriate team.

IT Service Desk hours

Monday–Friday 8am – 6pm

Ask a rover

IT rovers can be found in the Hawthorn library. Drop by if you need help with connecting your wi-fi, resetting a password or printing.